Secretary to the cabinet launches public service delivery toolkit
The Secretary to the Cabinet, Mr. Patrick Kangwa has urged the Government to continue improving the way it works by shifting from reporting activities to reporting outcomes. Speaking during the launch of the Zambia Public Service Delivery Toolkit recently, Mr. Kangwa described the toolkit as a significant milestone in the Government’s collective effort to strengthen public service delivery and accelerate the attainment of Zambia’s national development priorities.The Public Service Delivery Toolkit is Practical Guide to Delivering Results launched at the […]